Vendormate

Duke Health will transition from Vendormate to Green Security as its vendor credentialing partner, effective July 1, 2026.

This system enhances our approach to vendor credentialing by providing more comprehensive background screening and verification. Green Security also makes it easier for team members who interact with vendors to quickly identify credentialed individuals and consistently enforce badge compliance requirements.

Vendormate is Duke Health System's web based credentialing vendor.  Anyone, whether a sponsor representative of a research trial, trial monitoring personnel, or other necessary liaison who is entering clinical space for a Site Initiation Visit (SIV), or other reason, and not a Duke employee is required to register in Vendormate.

Vendormate vendor registration: find information about how to register with Vendormate, issuance of contractor badges, and vendor credentialing requirements.

See also: DUHS Vendor Representatives policy

Have questions or need help?

GHX VENDOR SUPPORT CONTACT INFORMATION

  • Email: support@ghx.com (include Vendormate in the subject line)
  • Phone: 888-476-0377
  • Live Chat
    1.    www.ghx.com 
    2.    Contact Us
    3.    I Need Technical Support
    4.    Live Chat with Vendormate Support